$2,795.00
Your primary pathway into mercantile agent employment and licensing (WA, TAS, SA, NSW).
An incredible and exciting career choice for the problem solver! Your Certificate III is the primary pathway to employment in the mercantile agent sector.
The primary pathway from this qualification is entry level employment in the mercantile agent sector. Broader credit management learning building on this qualification such as Certificate IV in Credit Management would support career progression. This qualification is required for those wishing to become Mercantile Agents and to apply for a Mercantile Agent Licence in WA, TAS, SA and NSW, Australia.
This qualification is nationally recognised throughout Australia. Since 2001 over 15 working Mercantile Agent Instructor / Assessors have contributed their wealth of knowledge and experience to make this program what it is today. It is interactive, content-rich and full of tips, hints and solutions to accelerate your mercantile agent career. Directors, owners and senior staff of Australia’s leading investigation and mercantile agencies choose the Academy as their preferred training provider and continue to recommend their potential staff to the Academy today.
Just like other graduates of the Academy, you will conduct investigations on behalf of agencies, insurers, corporations, government and individuals.
There are 12 units of competency in the Certificate III in Mercantile Agents:
4 Core units
8 Elective units (packaging rules apply)
| Unit Code | Unit Name | Unit Type |
|---|---|---|
| FNSMCA311 | Collect debts | Core |
| FNSINC311 | Work together in the financial services industry | Core |
| FNSMCA314 | Locate individuals | Core |
| FNSMCA413 | Identify and manage individuals experiencing hardship | Core |
| BSBTEC404 | Use digital technologies to collaborate in a work environment | Elective (Group A) |
| FNSMCA312 | Repossess property | Elective (Group B) |
| FNSMCA411 | Evaluate debt collection actions and develop recommendations | Elective (Group B) |
| FNSMCA412 | Undertake legal action for recovery of debts | Elective (Group B) |
| FNSMCA313 | Serve legal process | Elective (Group B) |
| FNSCUS402 | Resolve disputes | Elective (Group C) |
| FNSINC411 | Conduct work according to professional practices in the financial services industry | Elective (Group C) |
| BSBWHS211 | Contribute to the health and safety of self and others | Elective (Group C) |
