Our mission: Deliver affordable, accessible, relevant and content rich, contemporary investigation, security risk management, and government fraud control professional development on demand, to individuals, government and corporations globally. If you want to know "How to become a Private Investigator or How to become a licensed Inquiry Agent, Private Investigator, Government Investigator or Qualified Loss Adjuster", we can help you.
Thank you for choosing to undertake your studies with the Australian Security Academy Pty Ltd, a Nationally Registered Training Organisation (RTO).
The purpose of this handbook is to provide you with information that will be useful to you as a student member of our RTO and the focus of this Student Handbook is on matters specific to the RTO and its business.
The Australian Security Academy Pty Ltd is an exciting and progressive training provider in Australia. Our programs provide students with the knowledge and essential skills for many popular career choices in industry today. As a student of the Australian Security Academy Pty Ltd you will immerse yourself in an accelerated learning experience. Our trainers will engage your mind with continual learning and growth. Our team is here to support you, guide you and reward you, making your learning experience challenging and fun.
We trust that you have a rewarding and enjoyable experience with the Australian Security Academy Pty Ltd.
Michael Evans
CEO
As a Registered Training Organisation (RTO) registered with Australian Skills Quality Authority (ASQA), we have an obligation to ensure the quality of the nationally recognised training and assessment we deliver. We must comply at all times with the Standards for RTOs 2015 which are part of the VET Quality Framework. To ensure compliance we have developed comprehensive internal policies, procedures and systems that guide our compliant operations and we must participate in audits with ASQA upon their request. In addition, we must ensure that any third parties that we work with who have any involvement in your training and assessment comply as well.
As the RTO we have the responsibility to issue your Australian Qualification or Statement of Attainment certification documents in line with the AQF (Australian qualification Framework) requirements and our issuance policy as outlined in this handbook.
If at any time you feel we have not met our obligations as an RTO, you have the right to make a complaint following our Complaints and Appeals Policy outlined further on in this Handbook.
Registered Training Organisations are providers registered with ASQA or a State Regulator to deliver nationally recognised training and qualifications. Nationally recognised qualifications are valued by many employers and are a strong asset to persons wanting to advance their careers.
As a student studying with our RTO you are expected to act responsibly at all times. You, as a learner, have to ensure that you meet any timelines and requirements as set out by your Trainer/Assessor.
The Australian Security Academy P/L specialises in the delivery of public and client training delivery for the Investigations and Security Industries. These programs are offered through an online platform for learning which supports and encourages self-paced delivery and assessment processes.
Occasionally we offer face to face delivery for some of the components of our courses to provide the opportunity for students to engage with subject matter experts and industry connection through workshops and lectures. In Victoria, the face to face delivery of some courses is compulsory. Students benefit from face to face contact even when studying online and these workshops and lectures provide a forum to gain broader industry opinion and current insights into industry specific issues.
To find out about our workshops and face to face training delivery activities, have a look at our website as these events are published on it regularly.
The Australian Security Academy provides a range of courses which can be found on our website: Each course outline provides information on:
Should you need any additional information, please contact our office and one of our team will assist with any enquiries that you have.
A third party arrangement occurs when the RTO enters a contract with someone or another organisation to do training delivery and/or assessment for them. As an RTO we do not have any third party arrangements for our course deliveries so you will only interact with the Australian Security Academy P/L directly.
The Australian Security Academy Pty Ltd is committed to access and equity in the provision of training and related services and accordingly to improving people's chances of getting into and succeeding in vocational education, training and employment. As a Registered Training Organisation (RTO) the Australian Security Academy Pty Ltd accepts the challenge of ensuring that training and related opportunities extend to all members of our diverse community.
Our academy complies with all Commonwealth and State legislation and regulatory requirements applicable to the training industry, including but not limited to:
The Australian Security Academy Pty Ltd personnel are aware and committed to the principles of access and equity. Access and equity issues are addressed during staff induction and during staff meetings and professional development activities.
The Australian Security Academy Pty Ltd endeavours to eliminate, so far as is possible, discrimination against persons and promotes recognition and acceptance within the community of the equality of men and women and all races and of all persons regardless of their religious or political convictions or their impairments or ages.
The Australian Security Academy P/L accepts enrolments from all students who meet the entry requirements published in the course information. Enrolments are accepted on a first come, first served basis but if a course is full, you will be offered a place in a course starting at a later date.
It is in your best interest to send an enquiry through our website and one of our team will be in touch to discuss what you are trying to achieve through your enrolment and to discuss the course requirements with you. When you have gained all the information that you need, you can enroll through our website. To gain entry to a course you must complete the Enrolment Form.
If you are applying for a course that has entry requirements you will also need to provide the necessary evidence (as indicated on the Course Outline) such as verified copies of qualifications, CV or other evidence.
If you are applying for Credit you should indicate this on your enrolment and supply certified copies of your transcripts so we can assess your application for Credit. See the section on Credits in this Handbook below.
Once you have completed your enrolment form and gathered any necessary accompanying evidence, one of our team will be in touch.
As part of the entry requirements you may be required to attend an interview or participate in a phone interview as part of an application process. This process is conducted to ensure that you are going to be able to meet the course requirements that you are enrolling in and that the outcomes of the course that you have chosen will provide you with qualifications to meet your future career aspirations. Details of the interview will be provided at this stage.
Upon approval of your enrolment, you will be sent further information about the next steps, payment arrangements and how you can get started in your course. The course fees will need to be paid to be accepted into a course and to commence your training. Access to course information will not be granted until course fees are paid.
For individual students enrolling, there are different options for paying course fees which you can select from including a full upfront payment and staged payment plans. Information on these payment arrangements are on our website and can be discussed with The Australian security Academy prior to you making any payments. Corporate and organisational payments will be invoiced according to the process required by the organisation.
Pausing your education is something we strongly recommend you do not do. In extenuating circumstances, to pause your education we require a $500 admin fee and this allows a 3 month 'pause'. You may resume your studies before the three months when requested in writing.
Since 1 January 2015 all persons undertaking nationally recognised training need to have a Unique Student Identifier (USI) that you have to apply for.
A Unique Student Identifier (USI) is a reference number made up of 10 numbers and letters that creates a lifetime record for an individual of all the nationally recognized training that has been completed. Under the Unique Student Identifiers Act 2014, all RTOs must ensure they have a valid USI for any student that enrolls in nationally recognised training from 2015. This means (unless you have an exemption issued by the USI registrar) that as a student you must provide us with your USI. We are unable to issue a Qualification or a Statement of Attainment unless we have a valid USI or a notice of exemption from the registrar.
For information about exemptions for individuals please review this webpage: https://www.usi.gov.au/training-organisations/training-organisation-requirements/exemptions-individuals/how-apply
If you already have a USI, we will need to be provided with your USI number on enrolment.
Creating a USI is free and needs to be created online. To create your USI, please visit: http://www.usi.gov.au/Students/Pages/default.aspx
Once you have created your USI you will be able to:
NOTE: When creating your USI make sure the personal details entered match exactly with those on your form of ID because the USI will be linked to your name as it appears on the form of ID that you use to create your USI.
To create your USI you will need to have at least one or preferably two forms of ID ready from the example list below (these are not limited and more can be found on the website):
If you have difficulty with these forms of ID please contact the Australian Security Academy for assistance.
Corporate payments and refunds for group deliveries or a number of persons within an organisation are stated within a contract and will be adhered to by both parties.
All fees and charges are to be paid 'upfront' and prior to access to learning and assessment materials.
All fees are published on our website in the information on each course with payment options included.
All course fees for individual students as fee-for-service course delivery and assessment include a non-refundable deposit of $500. This fee is an administration fee and as such will be retained by the RTO after the cooling off period has expired.
Payment plans are available to ease the financial burden on individual students who are paying their own fees and details on this are published on our website. If the published plans need to be adjusted for your individual situation, please discuss this with the Australian Security Academy for a solution.
A full refund of any fees paid (not including the deposit) will apply where a student withdraws or cancels their course in writing within the cooling off period. The cooling off period is 3 days and applies from the date of first enrolment or sign-up.
The Australian Security Academy reserves the option to cancel any enrolment for nonpayment of fees due by the due date or course commencement.
Fees must be paid prior to a student commencing a course either as a full payment or as a part payment for the course on a payment plan. If a student is paying on a payment plan then the Australian Security Academy P/L reserves the right to limit access to course materials to the number of units that the paid fee covers.
In the event that a student has pre-paid course fees and changes their mind about continuing with the course they are enrolled in, the fees paid may be transferred to another course at the discretion of the CEO who will make a decision on a case by case basis concerning any transfers.
If the full course fee has been paid and a student chooses to cancel their enrolment between 14 and 25 days a fee of 50% of the course fee will be retained by the RTO. If the student cancels their enrolment after 25 days no refund is payable.
It stands to reason that there will be no refund on courses once a course has been completed.
The Australian Security Academy P/L reserves the right to provide a full refund or transfer of any fees paid will apply if Australian Security Academy P/L is required to cancel a course before it commences due to insufficient numbers or for other unforeseen circumstances.
Australian Security Academy P/L has the following of additional charges. You can find these details in the written agreement that will be signed at the commencement of your course.
There are 2 different processes that can be used to recognise your current skills and abilities against the units and qualifications that you have enrolled in. These processes are called Credit and Recognition of Prior Learning. Each process is different.
One of the principles and standards of the National Training Framework is that RTO's are required to recognise AQF qualifications and/or Statements of Attainment issued by any other RTO in Australia. This is called Credit.
If you have completed qualifications or partial qualifications with another RTO and believe that you are eligible for credit in the course that you are enrolling in with the Australian Security Academy P/L you need to make the Academy aware of your previous academic record so that you can obtain credit in your current course enrolment. This may mean that there are units that you do not have to be re-assessed in and this will shorten your study timeframe for course completion.
Recognition of Prior Learning (RPL) is a process where skills and knowledge that you have gained through work and life experience and other unrecognised training can be formally recognised. This process will be used to judge whether you have already achieved unit/s outcomes through current life experience and you may be issued a unit/s as a Statement of Attainment without having to study or be assessed against the relevant units.
Australian Security Academy P/L has a process that has been structured to minimise the time and cost to applicants and provides a supportive approach to students wishing to take up this option. You should ideally apply for RPL at the time of enrolment but you may also apply up to 2 weeks into your course.
If you think RPL is a suitable option for you, the first step is to contact your trainer/assessor or our office and have a conversation about whether or not RPL might be suitable for you. Suitability is often determined on how much experience you have in a certain area, your work history and previous training. If RPL is determined as a possibility for you, you will be provided with a kit that will guide you in working through each unit to determine relevant skills and experience and identify whether you would be able to provide the required evidence.
A trainer/assessor will be available to assist you throughout this process.
To apply for RPL, you will need to fill in a part of the kit and return it with an RPL Application Form. Your application will then be assessed for suitability and you will then be contacted by an assessor to progress the RPL process.
From here, usually the RPL process involves gathering evidence to demonstrate skills, knowledge and experience, responding to questions, completing tasks and depending on the area, observation of your work skills in your workplace.
Fees are applicable for Recognition of Prior Learning and you will be advised of these fees upon contacting us. For more information about submitting an application for RPL, contact our office.
If you are attending a course which is being delivered in a training room or at a Conference Venue, you will be advised of the venue information prior to course commencement.
At the start of your course will be provided with an induction. The induction will provide you with specific details about your course requirements, important dates and will be an opportunity to meet your trainer and the other students in your course.
The induction will also provide you with important information about health and safety requirements including emergency evacuation procedures and incident reporting (see section in this handbook on health and safety), as well as a range of other important matters relating to your rights and responsibilities as a student.
The induction also provides an opportunity for you to ask any questions you might have about studying with us. During this induction, we also make sure that we have all the required forms and paperwork filled in.
At your induction you will receive your first set of learning materials so that you can start on your learning journey.
General housekeeping arrangements are also discussed as stated in the section below.
All students are expected to abide by the Student Code of Conduct during their course and involvement with Australian Security Academy P/L. Where students do not abide by the conduct, disciplinary action may be taken in line with Australian Security Academy P/L's Training and Assessment Policy and Procedures.
All students have the right to:
All students, throughout their training and involvement with Australian Security Academy P/L, are expected to:
