• General insurance property claims – Stolen motor vehicles / home burglary, etc. • Fire investigations • Public liability investigations • Workers compensation • SurveillanceCorporate
* Employee fidelity * Theft * Extortion * Recovery * International checks * Surveillance * Under cover worker * AuditsThe following are things that you can do to take advantage of opportunities in the investigation industry:-
• Plan well, think strategically and forward whilst considering where you want your business to be in 5 years time. • Do your research, see what others don’t do or offer, start offering those services. • Put effort into your own personal self development to develop new skills. • Undertake training in new areas, if your competition is standing still that’s great move forward with the times. The professionals don’t see further education as an indulgence, but a necessity. • Market your services appropriately and be visible to clients, never let a client forget you, never forget a client. • Contain costs to make yourself competitively affordable. • Take pride in your work and provide a quality product to the client. • Pay strict attention to time-frames required by clients.Most of all enjoy your investigation work! I recently heard from a past client. He had one of Queensland’s most sought after Investigation Agencies specialising in General Insurance Investigation, and he dropped off my radar about four years ago. Every Friday I communicate with Australia’s Investigation Industry leading movers and shakers by phone, email, LinkedIn or Facebook and I wondered what had happened to him in that circle? He explained
“I was having a simple medical procedure ” as a result “I received an infection and was in a coma in hospital for three months.”His business effectively closed for four years. Now he is back in the industry. Yes, his past reputation has helped, but he is establishing new clients on a weekly basis and developing a team to work with him. He is passionate about his quality work, and the success of his investigators and that passion is his competitive determining factor in building his new business. He is sixty two years old and has the optimistic outlook and energised work ethic the best of the best adopt. He is an inspiration and reminded me why I love this industry!